Prize Claiming (Redemption)

2019 Documentation Preview

cover page of 2019 Planning Workbook and Setup GuideThe 2019 Planning Workbook and Setup Guide draft preview is now available for download.  This printable 82-page guide contains everything you need to know to plan, build, and support your BookPoints application.  Once this documentation is finalized, we'll update the website documentation to reflect this year's changes.  Feedback is welcome - please submit documentation feedback using the "Support" button in the bottom right corner of the screen.

Readers earn prizes which have two statuses: CLAIMED and UNCLAIMED. When a reader has earned a prize the initial status is unclaimed within the program. When the reader picks up their prize, the library can set that prize's status to CLAIMED. This is both to make sure that people don't pick up a prize at multiple library locations and also to assist in inventory management for prizes.

To set a prize status as CLAIMED

1. Click on Readers in the Library menu to Manage Readers and choose your reader.




2. The reader overview page will show both CLAIMED and UNCLAIMED prizes. Click the Claim link (as shown



The prize will then show as CLAIMED in the system. Made a mistake? Click the link again (which will now be called UNCLAIMED) and the prize will revert to UNCLAIMED status.