When a Reader earns a Prize, they see a notice on their Reader Dashboard advising them to claim their prize at their local library. BookPoints allows librarians to track how many prizes have been awarded to control inventory and prevent "doubleclaiming" and cheating.
To mark a Prize claimed, search for the Reader's Profile and look for the "Prizes Earned" section. Find the Prize and click the "Claim" link to mark it claimed. The Prize notice will disappear from the Reader's Dashboard and the Prizes Report will be updated.