Your BookPoints site automatically sends email to new users and to users who forget their passwords and request new ones. For this feature to work, your site needs to have its own @bookpoints.org email address, such as "firstname.lastname@example.org." (Otherwise, the automated emails might be designated as "spam" and ignored.)
Some users will receive these automated emails, and save the email address in case they have questions later. If they email questions to this address, we need to forward their questions to your librarians. Your BookPoints account manager will ask you for up to five addresses that should receive email questions from your readers.